Privacy Policy

We collect information you provide directly to us and information generated through your use of our services.

Personal Information

• Name, email address, and phone number
• Profile photo and account information
• Government-issued ID for verification purposes
• Payment information (processed securely by Stripe)
• Location data for listing searches
• Communications with other users and our support team

Automatically Collected Information

• Device information (browser type, operating system)
• IP address and general location
• Usage data (pages visited, features used)
• Cookies and similar tracking technologies

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Verify user identities and prevent fraud
• Enable communication between renters and owners
• Send service-related notifications and updates
• Respond to your comments, questions, and support requests
• Monitor and analyze usage patterns to improve user experience
• Comply with legal obligations and enforce our terms

We may share your information in the following circumstances:

• With other users as necessary to facilitate rentals (e.g., sharing your name and contact details with a booking counterparty)
• With service providers who assist in operating our platform (payment processors, hosting services, analytics providers)
• To comply with legal obligations or respond to lawful requests
• To protect the rights, property, or safety of RentKin, our users, or others
• In connection with a merger, acquisition, or sale of assets

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, regular security assessments, and restricted access to personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Depending on your location, you may have the following rights regarding your personal data:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete information
• Delete your personal data (subject to certain exceptions)
• Restrict or object to certain processing activities
• Data portability - receive your data in a structured format
• Withdraw consent where processing is based on consent

We use cookies and similar technologies to enhance your experience. For more details, please see our Cookie Policy.

If you have questions about this Privacy Policy or want to exercise your rights, please contact us.